Refund Policy

You have 30 Smith and ark LLC calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies

Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:If you have any questions on how to return your item to us, contact us.



Customer MUST send a written request via e-mail for any for refund and cancellation.

Within 24 hours:

100% Refund *Between 1 day 7 days: 75% Refund *Between 8 days 15 days: 50% Refund* Between 16 days 30 days: 30% Refund* After 30 days No Refund applicable *There will be a one-time cancellation fee of 15% of the total value or $150 (whichever is less) for the technician fee/work done by the professional expert

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